Frequently Asked Questions

Everything you need to know about our premium protective outerwear.

What materials are Rain Guards garments made from?

Our collection features high-performance, breathable waterproof fabrics including recycled polyester and GORE-TEX membranes to ensure you stay dry without overheating.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free, while returns for a refund incur a small flat-rate shipping fee.

How do I care for my waterproof jacket?

To maintain the water-repellent coating, we recommend machine washing on a cold, gentle cycle with technical detergent and tumble drying on low heat to reactivate the DWR finish.

Are your products ethically manufactured?

Yes, we partner exclusively with Fair Trade Certified factories that prioritize worker safety, fair wages, and sustainable production practices.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.